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  • Jimmy Greene
    • Jun 9, 2020
    • 1 min read

Efficiency, but with stability.

What good is efficiency if the risk is too great? If your processes are efficient and your team is too lean, you can't handle the busy season. If your team is technically too large, because the process consists of lots of meaningless work, you STILL can't handle the busy season. If the process is streamlined and flexible, and the team right-sized, you can knock out more work than your competitors during the down season and still manage the busy season with moderate additional effort. Build an efficient system and you'll have enough staff that your clients will never be unhappy with your service.

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