You have to be organized to manage a department.

The more complex the project is, the more organized you have to be. Organization and process improvement go hand in hand with competence. It doesn't matter how much talent someone has, if they are tripping over convoluted processes, working with unwieldy tools, or even trying to manage a tangle of projects in their in-box, there will be lost time, quality or both. Seeing the potential roadblocks in project management for a team is a leader's priority. Whether it's a CAD tool that makes their job harder, a workroom layout that causes bottlenecks in the workflow, or the way in which projects are communicated to the team, my job is to make sure they are as efficient as possible so that my team can spend their time solving the client's problems, not ours.